30 days money back guarantee

Free shipping within Canada

2 year guarantee on all products

Payment Policy

Payment Policy

At Avela Lights Toronto (part of Arture Commerce LLP), we are committed to providing you with a seamless, secure, and transparent checkout experience. Below you’ll find all the relevant information regarding payment options and practices tailored for our Canadian customers.

Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Visa – credit card

  • Mastercard – credit card

  • Maestro – debit card

  • American Express – credit card

  • PayPal – online wallet

  • Apple Pay – mobile wallet

  • Google Pay – mobile wallet

Secure Transactions

Your payment security is our highest priority. All transactions are processed using SSL encryption and are compliant with PCI DSS standards. We do not store your card details on our servers. Payments are securely handled by trusted payment gateways.

For more information on how your data is used, please refer to our Privacy Policy.

Payment Confirmation

After a successful transaction, you will receive an email confirmation with your order details and payment receipt. If you do not receive confirmation within a few minutes, please check your spam or junk folder, or contact us directly.

Failed or Declined Payments

If your payment is declined, please double-check the information you provided, including card number, expiration date, CVV, and billing address. If the issue persists, contact your financial institution or try a different payment method.

Currency

All prices and transactions are processed in Canadian Dollars (CAD). If you are using a non-CAD card or account, your provider may apply conversion fees or foreign transaction charges.

Payment Disputes

If you notice an unexpected charge or billing issue, please email us at info@avelalights-toronto.com. We are happy to review your order and resolve any concerns as quickly as possible.

Contact Information

Company Name: Arture Commerce LLP
Chamber of Commerce Number: OC456099
Registered Address: 32 Kinburn Street, London, SE16 6DE, United Kingdom
Email Address: info@avelalights-toronto.com
Tel number: +1 725 269 8588

Customer Service Opening Hours (ET)

  • Monday to Friday: 09:00 – 17:00
  • Saturday and Sunday: Closed

Helpful Links

Our customers tell it better than we do!

Excellent

4.6

/ 5

based on 22 reviews

Solid build, stylish look

This lamp gives the room a lovely ambience. It’s simple, understated and does the job perfectly. Build quality is very solid. Light is just the right tone. A great little find.. This lamp gives the room a lovely ambience. It’s simple, understated and does the job perfectly. Build quality is very... This lamp gives the room a lovely ambience. It’s simple, understated and does the job perfectly. Build quality is very solid. Light is just the right tone. A great little find..

MaleCallum Wright

Functional and decorative

The lamp adds a modern touch to my desk. It works perfectly and lights up the area well. It’s not too big or too bright. Build is strong and finish is nice. Would order again. The lamp adds a modern touch to my desk. It works perfectly and lights up the area well. It’s not... The lamp adds a modern touch to my desk. It works perfectly and lights up the area well. It’s not too big or too bright. Build is strong and finish is nice. Would order again.

Male Benjamin Carter

Exactly what I needed

I wanted something minimalist and functional. This lamp ticked all the boxes. It’s modern, lightweight, and works flawlessly. Very easy to set up. A great purchase overall. I wanted something minimalist and functional. This lamp ticked all the boxes. It’s modern, lightweight, and works flawlessly. Very easy... I wanted something minimalist and functional. This lamp ticked all the boxes. It’s modern, lightweight, and works flawlessly. Very easy to set up. A great purchase overall.

Harrison Oxley

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